It was Billy’s first day on the job. The veteran, 70, smiled warmly as he shuffled through the aisles, arranging the new stocks. Suddenly, a customer in a crisp suit approaching the checkout distracted him.

“Excuse me. Can you please tell me how much this toy costs?” the man asked the manager, pointing to a box marked ‘limited edition.’ “I left my glasses in the office, so I can’t see clearly.”

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