My Outdoor Faucet Suddenly Froze and Now Water Is Seeping Indoors — What Should I Do Before a Plumber Can Come?

Winter brings the beauty of snow and ice, but it also increases the risk of frozen plumbing. One common cold-weather problem is a frozen outdoor faucet. When temperatures drop, water inside a hose bib can freeze and expand, cracking the faucet or the pipe behind it. When this happens, water may begin leaking inside your home, causing potentially serious damage.

If you’re facing this situation, acting quickly is essential. While waiting for a plumber, there are several steps you can take to limit damage and keep your home safe.

1. First Priority: Shut Off the Water Supply Immediately
The most important step is to shut off the water supply as soon as you notice water seeping indoors. This prevents more water from flowing into the damaged pipe.

Look for the shut-off valve that controls the outdoor faucet. It’s usually located inside the house near where the pipe exits the exterior wall. Turn the valve clockwise until it’s fully closed.

If you can’t find a dedicated shut-off valve, turn off the main water supply to the house. This valve is typically near the water meter, in the basement, crawlspace, or utility room. Once the water is off, move on to damage control.

2. How to Find and Use the Correct Shut-Off Valve
Check the basement or crawlspace wall closest to the outdoor faucet. The valve may be a lever handle or a round knob.

Lever valve: Turn it perpendicular to the pipe to shut off water.

Round knob: Turn clockwise until it stops.

Newer homes may have a labeled manifold system with individual valves for different areas, including outdoor faucets. Familiarizing yourself with these valves ahead of time can save valuable minutes during an emergency.

3. Quick Indoor Damage Control: Contain and Absorb Leaks
After shutting off the water, focus on limiting interior damage. Use towels, mops, or buckets to soak up water. Move furniture, rugs, and valuables away from the affected area.

If available, use a wet/dry vacuum to remove standing water quickly. Fast cleanup reduces the risk of mold growth, warped flooring, and damage to walls.

4. Should You Turn Off Power Near the Leak?
If water is near electrical outlets, switches, or appliances, turn off power to that area at the electrical panel immediately. This reduces the risk of electrical shock or fire.

If you’re unsure which circuit controls the area, or you’re uncomfortable handling electrical systems, contact a professional. Safety always comes first when water and electricity are involved.

5. Thawing the Frozen Outdoor Faucet: What You Can Safely Try